There are four places for wheelchair seating in the Front Orchestra section with adjacent companion seating (W/C L1, N1 L34 & N34). Please contact the Box Office and notify the ticket agent if you require handicapped accessible seating in these areas as soon as possible. These seats are only available in-person or by phone. (716) 692-2413. (*See notices.)
The historic nature of the building limits accessibility to those with physical disabilities and/or mobility issues.
There is no elevator to access the Balcony, Loge, Offices, and Mezzanine areas of the Theatre.
Individuals requiring wheelchair accessible seating have four (4) options available to them located in the Orchestra Front section of the Theatre, with corresponding companion seating available.
The theatre has arranged reasonable accommodations to make use of the restrooms of neighboring businesses should a patron require an accessible restroom; in such case the event’s House Manager should be notified.
The Theatre makes no claims that the facility is fully accessible to those with physical disabilities and/or mobility issues and strictly prohibits any representative from making such claims and should not be promoted as being compliant with the standards set forth by the Americans with Disabilities Act.
Acoustics in the theatre are excellent. However, for the hearing impaired the Riviera does have Wireless Assistive Listening headphones available. Please see an Usher or the House Manager upon your arrival for the performance and have your photo ID ready for collateral.
For any further questions or concerns regarding accessibility, please don’t hesitate to Contact Us today.